New Directions, Inc. Memorandum

COVID-19

3/24/2020 

 

Dear Employees and Team Members,

 

In this memo you will find information pertaining to any travel outside of Minnesota. This does not include travel from Wisconsin to and from work. At this time it is New Directions, Inc. policy that any person who has traveled outside of Minnesota be symptom free for 14 full calendar days prior to returning to any New Directions, Inc. property or receiving services from any NDI employee. If you would like to review your travel plans to determine the safety and timing of returning to New Directions, Inc. please contact our Human Resources department.

 

Thank you, 

 

New Directions, Inc. 

Social Distancing

Social distancing is the practice of creating more space between you and other people or surfaces that could have been exposed to the virus in order to slow or stop it’s spread.  As you’ve noticed, organizations are canceling events and temporarily closing business in an effort to practice social distancing.

at  New  Directions

Avoid

  • group gatherings

  • concerts

  • theater outings

  • athletic events

  • crowded retail stores

  • malls

  • workouts in gyms

  • visitors in your house

  • non-essential workers in your home

  • mass transit systems

  • groups more than 10

Use caution

  • visiting the grocery store Try to do so during non-peak hours

  • getting takeout or using the drive-through

  • picking up medications

  • in groups of 10

  • at medical appointments Call the doctor and ask if you should attend

  • playing tennis in a park

Go ahead and

  • take a walk

  • go for a hike

  • do yardwork

  • play in your yard

  • clean out a closet

  • read a good book

  • listen to music

  • cook a meal, try a new recipe

  • play a board game at home

  • go for a drive

  • videochat with a group

  • stream a favorite show

  • check on a friend

  • stream a workout

  • bake a cake

  • stream a church service

  • wipe down knobs and switches

Extra safety measures

  • Please ensure everyone entering a New Directions home washes their hands immediately.

  • For employees, that’s before we pick up our time card and punch in.

  • For everyone, that’s before we take our jackets off.

  • If you have questions about an activity, social distancing or safety, please contact your supervisor.

New Directions, Inc. Memorandum

COVID-19

3/20/2020 

 

Dear Employees, 

In this memo you will find information pertaining to annual training. In order to reduce the number of people entering residential locations, New Directions, Inc. requests that all “As Needed” employees perform online training at home, if able, and ONLY if they are not scheduled to work. If you are scheduled to work, please complete training at work during your shift. If an employee does their online training at home, they are to report the training hours to their supervisor prior to the end of the pay period. If an employee does not report hours according to schedule, there will be a delay in payment. We appreciate your understanding during this time. 

If you have any questions please contact our Human Resources Department. 

 

Thank you, 

 

New Directions, Inc. 

New Directions, Inc. Memorandum

COVID-19

3/18/2020


Dear Employees and Team Members,


In this memo you will find information pertaining to air travel outside of Minnesota. At
this time it is New Directions, Inc. policy that
any person who has traveled by air outside
of Minnesota be symptom free for 5 full calendar days prior to returning to any New
Directions, Inc. property or receiving services from any NDI employee. We are continuing to follow updates as they come in from state agencies and feel this is a fair request. We are watching this situation closely. All direct support professionals are working towards the same goal, safety for each other and your loved ones. As government recommendations change from day to day these processes will be updated to implement them. We appreciate your understanding during this time.

 

If you would like to review your travel plans to determine the safety and timing of returning to New Directions, please contact our Human Resources Department.

Thank you,


New Directions, Inc.

New Directions, Inc. Memorandum
COVID-19
3/15/2020

Dear Team Members,

In this memo you will find information that New Directions distributed to all programs on 3/13/20. We are continuing to follow updates as they come in from state agencies as well as day programs. We are watching this situation closely. All direct support professionals are working to provide the maximum cleanliness and safety to your loved ones. As day programs continue to show confidence in their programming and work environments, we will continue to trust their judgement and utilize this programming for people we serve. People we serve will be attending day program services while these services remain open. If you feel at any time you would like your loved one home with you, please make arrangements with the site supervisor.

 

Thank you,


New Directions, Inc.

 

New Directions, Inc. Memorandum

COVID-19

3/13/2020


New Directions, Inc. will be adhering to the following CDC recommendations in our
efforts to protect our staff and the individuals we support.

  • Social distancing practices should be implemented immediately for non-essential activities. Social distancing means staying away from crowded public places where close contact with others may occur. Examples include: shopping centers,movie theaters, stadiums, sporting events such as Special Olympics, church services. Avoid mass gatherings. Maintaining distance (approximately 6 feet or 2 meters) from others when possible.

  • People who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer) and have no signs of fever or any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees should notify their supervisor if they or others are sick.

  • A healthcare provider’s note will not be required for employees who are sick with acute respiratory illness to validate their illness or to return to work, as healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely way.

  • People who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath) upon arrival to work or become sick during the day should be separated from others immediately.

  • People should clean their hands often with an alcohol-based hand sanitizer that contains at least 60-95% alcohol, or wash their hands with soap and water for at least 20 seconds. Soap and water should be used preferentially if hands are visibly dirty.

  • Sick people should cover their noses and mouths with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available). Discard the tissue.

  • Routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs. Use the cleaning agents that are usually used in these areas and follow the directions on the label.

  • Disposable wipes should be used on commonly used items such as doorknobs, keyboards, remote controls, phones, handrails, faucets, flushers, keys, etc.

  • If a person is confirmed to have COVID-19, New Directions, Inc. will inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA).


New Directions, Inc. residential sites will be adhering to their Emergency Preparedness Plans as the situation unfolds. These plans are reviewed and re-trained on annually in the month of March. Our supervisor meeting in February focused on the important to/important for aspects involved in keeping our residences clean and hygienic. This conversation is being carried over to staff meetings at each site.

 

Continuing to lead a healthy lifestyle with a balanced diet, good sleep, exercise, and good hygiene practices will continue to be a major focus in our day to day work. We will continue to stay abreast of all relevant information to help support our New Directions, Inc. family. Ordering supplies before we run out will be key as delivery will take longer while shortages continue. Personal Protective Equipment should be ordered and used as necessary.

We will continue to provide healthy and safe services to the individuals we support while mitigating as much risk as possible by taking the above precautions. It’s important to maintain as much of our healthy routines as possible to ensure our brains and bodies are strong and supported. We’ve done well in battling the flu and many other viruses and illnesses. New Directions will continue to do so with our diligent organizational skills, safety practices, and adherence to the direction from Minnesota Department of Health, the Center for Disease Control, and the Federal Government.

 

If you think you may have acquired or been exposed to COVID-19, you can take a screening assessment online at Virtuwell (https://blog.virtuwell.com/) or Doctor on Demand (https://www.doctorondemand.com) Both are available 24/7 at no cost.

New Directions, Inc. Memorandum

COVID-19

5/06/2020 

 

Dear Employees and Team Members,


We appreciate the support and understanding we’ve received from so many people in so many areas during the pandemic. With an increased understanding of Covid-19 and with best practices in place to protect safety for all, New Directions plans to slowly ‘turn up our dial’ and introduce more flexibility in isolation practices.
 

We think it’s safe to resume supporting routines that include visits with loved ones outside of the residences. As a best practice, entry into a New Directions residence will still be limited to essential personnel only. Included in our efforts to continue maintaining safety, our staff will continue to have conversations with loved ones about the best practices they are using to limit exposure to ensure safety for all individuals. We request that these practices are continued while individuals are with you.


These same best practice conversations will occur with Day Programs as they reopen and people have the opportunity to return to work. Communication between teams to ensure everyone is aware of the steps being taken to limit exposure situations are crucial to establishing comfort and trust with the opportunities available.
 

If teams are uncomfortable with a return to work, options should be discussed with case managers sooner rather than later. New Directions is currently providing shared staffing all day and receiving the appropriate funding from the counties to do so. In the event that only one
person was home, their service agreement would need to be reworked to include one to one
staffing and staffing analysis would need to occur to determine the feasibility of those supports
with a long term lens. These changes take considerable time.

 

If you have questions about a return to work, please reach out so we can help facilitate this
conversation with the entire support team.

 

As Governor Walz has said, “To make this work, we need Minnesotans to focus on personal
actions like social distancing. We need people to observe the stay at home orders.”

 

Thank you,
New Directions, Inc. 

© 2020 by New Directions, Inc.

Call us: 651-426-3517