Ross Kigner

Chief Executive Officer

What is it about your work that energizes and inspires you?

I love the moments of joy when goals, tiny or gigantic, are accomplished. I draw energy from bad days that flip into great days. Working in a job that positively impacts people's lives is an absolute gift.


What’s your favorite tradition?

Football season in August.


What’s your idea of perfect weekend?

A perfect weekend involves good weather, time on the lake, quality conversation with good friends, and the Vikings winning the Super Bowl.


What is one of the things on your bucket list?

Skiing Corbet's Couloir in Jackson Hole.


How did you get into this field?

I grew up in this field, playing billiards, listening to music, and celebrating major holidays with many of the individuals I get to work with at New Directions to this day.

Melissa Burke

Program Director

In-home, Access Housing,


Karen Holt

Director of Corporate Compliance

Residential Openings

Kim Rhein

Director of Human Resources and Finance

Laurie Kigner

Leadership Team Member-at-Large

Simone LaBonté

Advocate of Person Centered Strategies

Carrie Tjaden

Recruiting and Training Coordinator